Privacy Policy

Privacy Policy

At GPNP Taxes & IRS Problem Solving Unit (“GPNP,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and digital products.

1. Information We Collect

We may collect the following information:

  • Personal details (name, address, phone number, email)

  • Tax-related and financial information you provide for preparation or resolution services

  • Uploaded documents through our secure client portal

  • Payment and billing details

  • Technical data such as IP address, browser type, and usage analytics

2. How We Use Your Information

We use your information to:

  • Provide professional tax preparation and IRS resolution services

  • Process payments and manage billing

  • Communicate with you about your case, services, or updates

  • Comply with legal and regulatory requirements

  • Improve our website, services, and client experience

3. Information Sharing

We do not sell or rent your personal information. We may share your information only when:

  • Required by law or IRS/tax authorities

  • With trusted partners (e.g., CPAs, EAs, tax attorneys) directly assisting in your case

  • With secure third-party platforms for payments, document storage, or communication

4. Data Security

We use secure systems, encrypted portals, and restricted access to protect your sensitive data. While no system is 100% secure, we follow industry best practices to safeguard your information.

5. Your Rights

You have the right to:

  • Request access to your personal data

  • Request corrections or updates

  • Request deletion of non-essential data, where legally permissible

6. Cookies & Tracking

Our website may use cookies to improve user experience, analyze traffic, and enhance security. You can disable cookies in your browser settings.

7. Third-Party Links

Our website may include links to third-party services. We are not responsible for the privacy practices of those websites.

8. Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

Contact Us:
If you have any questions about this Privacy Policy, email us at:
gpnptax.irs.resolutionunit@gmail.com

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