Teams and Conditions
By accessing or using our website, services, or digital products, you agree to be bound by these Terms & Conditions. Please read them carefully before engaging with GPNP.
1. Services Provided
GPNP offers professional tax preparation, IRS resolution, audit defense, and related advisory services. Services officially begin only after:
A signed engagement agreement, and
Payment or payment arrangements have been completed.
2. Eligibility
You must be at least 18 years old and legally authorized to engage in tax matters to use our services.
3. No Guarantee of Outcome
While GPNP uses best practices and expertise, we cannot guarantee specific results such as IRS approval of requests (e.g., Offer in Compromise, penalty abatement). Outcomes depend on IRS/tax authority discretion and the accuracy of the information you provide.
4. Client Responsibilities
Clients agree to:
Provide accurate and complete information
Submit required documents in a timely manner
Respond promptly to requests for clarification or additional data
Failure to do so may delay services or affect outcomes.
5. Payments & Refunds
Fees for services will be agreed upon before engagement.
Digital products (templates, guides, kits) are non-refundable once delivered.
Service refunds are evaluated on a case-by-case basis if work has not yet started.
6. Confidentiality
All client information is kept confidential and used only for the purpose of providing tax and IRS-related services.
7. Limitation of Liability
GPNP is not liable for:
IRS or state tax authority decisions outside our control
Delays caused by inaccurate, late, or incomplete client information
Damages arising from third-party platforms, such as payment processors or secure portals
8. Intellectual Property
All content on this website (text, graphics, products, resources) is the property of GPNP and may not be copied, distributed, or resold without written permission.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Insert State], without regard to conflict of law principles.
10. Contact Information
For questions regarding these Terms:
gpnptax.irs.resolutionunit@gmail.com
IRS Hotline: 734-345-8048